Refund policy

Return & Exchange Policy

At Yyildiz, your experience is our top priority. We stand behind every product we offer, and if you're not completely satisfied, we’re here to help.

30-Day Returns & Exchanges

We offer unconditional returns and exchanges within 30 days of delivery. Whether it didn’t fit, wasn’t your style, or you simply changed your mind — no problem. We want you to feel confident in every purchase.

How It Works

• Items must be unworn, unwashed, and in original condition, with all tags and accessories included.

• Customers are responsible for return shipping costs, unless:

  • The item received is defective, damaged, or incorrect — in that case, we’ll cover the return shipping after reviewing your provided shipping invoice.

Once we receive the item back and verify its condition, we’ll issue a full refund or process the exchange promptly. If your return qualifies for shipping reimbursement, we’ll include that with your refund or exchange confirmation.